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Updated: Dec 11, 2022


Commercial bank ticklers are important part of managing borrowers financial and reporting documents for loan monitoring. Almost 70% of banks still rely on some combination of spreadsheets, core ticklers, or other manual processes.

BankStride is the digital banking solution you’ve been waiting for. We make it easy to automate your loan reporting and covenant monitoring. No more managing checklists, searching for files in emails, or waiting on updates from other parties. Just create your requests and let BankStride do the work for you.

BankStride combines checklists with cloud storage to help you communicate and monitor your information requests and covenants.

All it takes to get started:

1. ​Request items by creating projects for one-off items or templated lists.

2. Review incoming files from your client and mark items as satisfied or complete.

3. Repeat with automatically recurring requests and reminders.

BankStride software platform provides loan management, document collection, exceptions tracking, ticklers tracking, covenant monitoring, loan risk and compliance, credit exceptions, financial reporting, loan reporting, loan portfolio management and save valuable employee time and bank’s money.


Learn more at www.bankstride.com

Request BankStride product demo at Demo


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Commercial bank loan ticklers are important part of managing borrowers financial and reporting documents for loan monitoring. Almost 70% of banks still rely on some combination of spreadsheets, core ticklers, or other manual processes to collect documents.






We've been in your shoes. Stuck doing too many manual and repetitive tasks for loan document exceptions, loan monitoring and loan management. So we built the first Digital Banking & Lending OS.


Loan exception management is an important part of managing borrowers financial and reporting documents for loan monitoring. Banks and credit unions need to modernize the customer experience with loan exception tracking. Ease of use, frictionless customer experience to collect documents and customer comminutions is integral part of banking experience with borrowers.


BankStride is a digital banking platform you've been waiting for. BankStride makes it easy for banks to automate loan documents, exceptions tracking, loan reporting and covenant monitoring. No more managing checklists, searching for files in emails, or waiting on updates from other parties. Just create your requests and let BankStride do the work for you.

Many Banks and lending companies depend on non-public client information to provide their

services. Examples include:

✅ Automate Document Gathering

✅ Checklist For Loan Reporting Requirements

✅ Frictionless Customer Experience To Send Documents

✅ Create Credit Exceptions & Tickler Tracking

✅ Automated Loan Monitoring and Loan Compliance

✅ Loan Reporting, Risk & Financial Reporting


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Documentation Exceptions


“Loan documentation” refers broadly to the documents needed to legally enforce the loan agreement and properly analyze the borrower’s financial capacity. When a document is missing, stale, or improperly executed, it becomes an exception. Common loan documents are promissory notes, note guarantees, financial statements, collateral agreements, and appraisals. The promissory note, guarantee, and financial statement must be properly prepared and signed; the financial statement must be received and analyzed in a timely manner by the bank; and the collateral agreement must be recorded in the appropriate jurisdiction.


Documentation exceptions can exacerbate problem loans and seriously hamper work-out efforts. For example, failure to ensure that financial information is received and reviewed in a timely manner can preclude the early identification of potential problems and the opportunity to give those problems immediate attention. Failure to promptly review financial information can delay the identification of covenant violations, which may jeopardize the enforceability of the loan agreement. Neglecting to renew a UCC filing can turn a secured credit into an unsecured credit.


In most banks, loan administration is the control point for loan documentation. A bank should systematically identify document exceptions, initiate timely resolution, and ensure that documentation remains current and valid throughout the loan term. Pre-closing reviews by the lender or attorney and post-closing reviews by loan administration will surface most deficiencies. Needless to say, document exceptions are much easier to rectify before a loan is funded. Banks should analyze document exception patterns to identify problems in the origination process as well as to identify officers, units, or geographic locations that need to strengthen their compliance with policies on documentation. The effectiveness of this control function should be reviewed by audit and loan review.


More information is available at https://www.occ.gov/publications-and-resources/publications/comptrollers-handbook/files/loan-portfolio-management/pub-ch-loan-portfolio-mgmt.pdf


BankStride is a digital banking solutions for loan covenants monitoring, portfolio management, loan reporting, exceptions, financial reporting, loan risk by automating document collection software streamlines your document requests and collection workflow for documents gathering, reminders, team collaboration, file access control and alerts.

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